Terms of Use — River City Care Navigators

What this website is

This website describes the independent healthcare navigation and advocacy services offered by River City Care Navigators. The content here is general education, not advice about a specific person's situation.

Not medical, legal, or financial advice

We translate, educate, advocate, and problem-solve. We do not diagnose, treat, prescribe, or recommend a course of medical care, and nothing on this site should be treated as medical, legal, or financial advice. Final care decisions stay with you, your loved one, and the licensed clinicians involved.

No provider relationship

Reading this website, submitting a form, or downloading a guide does not create a client relationship. A client relationship begins only when both parties agree in writing to a specific scope of services.

Emergencies

This website is not monitored around the clock. If you are facing a medical emergency, call 911 or go to the nearest emergency department. To report suspected abuse or neglect in a licensed facility, contact the appropriate Virginia state agency directly.

Accuracy and outside links

We work to keep the information here current, and we link to government and nonprofit resources we consider reliable. Regulations and programs change, and we do not control the content of external sites.

Your submissions

Please do not submit detailed medical records or sensitive personal health information through the website form. Information you send is handled as described in our privacy policy.

Intellectual property

The text, guides, logo, and design on this site belong to River City Care Navigators. You are welcome to share links and print materials for personal, family use. Please ask before republishing.

Changes to these terms

We may update these terms from time to time. Continued use of the site after an update means you accept the revised version.

Terms of use.